Return Policy

At iFone Tech Ltd, customer satisfaction is our priority. If you are not fully satisfied with your purchase, you may be eligible for a return or exchange.

Eligibility for Returns:

• Products must be returned within 14 days of purchase.
• Items must be in their original, unused condition and in the original packaging.

Non-Returnable Items:

• Custom-made or personalised items.
• Used or damaged products that are not due to a manufacturing defect.

How to Return an Item:

• Contact us via email at support@ifonetechltd.com with your order details.
• We will provide further instructions for returning the item.

Refunds:

• Refunds will be processed within 7-10 business days after we receive the returned item, provided it meets our return conditions.
• Shipping fees are non-refundable, unless the return is due to a fault on the part of iFone Tech Ltd.

Exchanges:

• If you receive a faulty or damaged item, you are eligible for an exchange within 14 days.